Terms and Conditions.

Thank you for choosing Brighton Physiotherapy for your physiotherapy needs. Please read these terms and conditions carefully before booking an appointment with us.

1. Physiotherapy Treatment:

  • Our clinic provides physiotherapy treatment services aimed at improving your health and well-being. Our qualified physiotherapists will assess your condition and develop a personalized treatment plan tailored to your specific needs.

2. Appointment Booking:

  • Appointments can be booked via phone, email, or through our online booking system.
  • We recommend booking appointments in advance to secure your preferred date and time.

3. Cancellation and No Show Policy:

  • We understand that circumstances may arise where you need to cancel or reschedule your appointment. We kindly ask for as much notice as possible if you need to change or cancel your appointment.
  • Please contact the clinic on (03) 8652 9158 to let us know of any cancellations
  • Failure to notify the clinic of your inability to attend an appointment could incur a cancellation fee equivalent to 50% of the initial appointment charge.

4. Payment Policy:

  • Payment is due at the time of service unless prior arrangements have been made.
  • We accept payment via cash, credit/debit card, or online payments if required
  • Fees for services rendered, including cancellation fees and no-show fees, are non-refundable.

5. Privacy Policy:

  • We are committed to protecting your privacy and personal information. Any information collected during your appointment or through our booking system will be handled in accordance with our privacy policy.

6. Liability:

  • Brighton Physiotherapy clinic and its staff will not be held liable for any injury, loss, or damage incurred during or as a result of physiotherapy treatment.

By booking an appointment with Brighton Physiotherapy clinic, you agree to abide by these terms and conditions. If you have any questions or concerns regarding these terms, please don't hesitate to contact us.

Last updated: 16/05/2024

If you have any questions regarding our Terms of Service, please contact the clinic.

Phone: (03) 8652 9158

Email: admin@brightonphysiotherapy.com.au